Concero was founded in 2008 and since then has consistently delivered partnership led, educationally focused support to schools, built on understanding their needs and providing an honest, dependable, and supportive service. A Microsoft Gold Partner with ISO 9001 and 27001 accreditations, we created an Audit and Action plan based approach, using educationally standard benchmarks from the DFE, to collectively understand what the school needs and build an implementation programme that delivers concrete results, backed up by industry leading support packages.
We’re immensely proud of the transformative solutions we have developed alongside our partners such as Microsoft, TA:Education, and Senso Cloud, that give our schools the benefit of cloud based, anywhere learning, removes the dependence on local infrastructure, and frees teachers to explore more inventive ways of teaching and learning using technology. Students benefit from reliable, dependable equipment without downtime or interruption, and build their confidence in collaboration and digital learning skills.
As trusted EdTech partners to a rapidly expanding number of schools across the UK, we’re ready and able to show what educational transformation can be achieved using technology in 2024 and beyond.
eduthing provide a different kind of service. Whilst we have everything you would expect from a managed service provider in terms of a full ITIL compliant Service Desk, an experienced escalations team and remote management software we also provide support for educators as part of the service.
We have an OnDemand Team that provides cover in case of technical staff absence, we have a team of engineers who carry spares in their vans to make sure any issues are quickly addresses. We also provide an out of hour service that connects users to an on call eduthing engineer.
As part of our service we provide a detailed technical audit that looks at all IT systems and provides a simple to understand RAG rating of the status of all systems. This allows the leadership teams in schools and in MATs to have a very simple way of understanding what needs to be addressed in the short and medium terms. This is used to help build a digital strategy that is well understood and provides clear objectives with associated costs
Joskos Solutions, founded in 1999, initially provided IT support exclusively for education. Today, it’s a trusted EdTech partner, offering diverse services to Multi Academy Trusts and schools. They boast a 24/7 UK-based service desk, resolving 37,288 out of 37,436 issues last year with a 5-minute response time and an 82 Net Promoter Score. Joskos provides technical expertise with over 65 engineers.
Beyond technical support, Joskos offers strategic planning, infrastructure upgrades, and pedagogical training. Their team, including ex-teachers and industry-certified professionals, empowers school staff through comprehensive training. They actively collaborate with industry leaders like Microsoft and Google, offering educational resources and initiatives like A3 ‘change leadership’ placemats.
Joskos recently facilitated significant transformations for the Northern Ambition Academies Trust in just 9 months. Their commitment to empowering educators and driving EdTech integration makes them a strong BETT Award candidate.
L.E.A.D. IT Services
L.E.A.D. IT Services is a committed and dedicated provider of solutions with an education focused team who continuously embrace innovation.
We work together with over 250 primary and secondary schools across England, with the focus always being to embrace the diversity of pedagogy whilst enhancing the learning opportunities for as many children and young people as possible.
We introduced a 1-to-1 project into a Year 3 class providing a device per child, equipped with applications such as Microsoft Immersive Reader, to encourage improvement in literacy skills, whilst improving technical skills in navigating their own devices.
We strongly believe that innovation cannot exist without accessibility.
For The Kingsmead School, we have built a unified network across seven sites, spread across the city, which is accessible off-site, and incorporated a wireless access solution. This involved all storage systems being available in a single server solution with one data centre, allowing for resilience to network outages and allowing staff mobility and accessibility around sites.
As we pride ourselves in our foresight and visionary approach, encouraging and aiding each school to become adaptive and inclusive to meet their unique needs, we understand the importance of effective and efficient technical support.
Prowise Screen Control provides a centralized system for IT Managers to manage all Prowise touchscreens within an educational setting. The platform allows effortless management of devices, eliminating the need to handle each device individually. Instead, updates, app installations, and background image changes can be executed with a few clicks from a dashboard.
The tool was meticulously developed in-house in the Netherlands under Prowise management, with a significant contribution from experts in the education sector, ensuring no third-party involvement. This guarantees adherence to strict European privacy and security standards, with certifications such as BSI IT Grundschutz, AV-Test Institute, and ISO 27001.
Key features that make Prowise Screen Control indispensable for IT Managers include:
- Simplified Management: With options like grouping by grade or location.
2. Economic & Energy Efficient: Free for five years and comes with remote power management.
3. Security: Validated by the German Federal Office for Information Security, boasting robust encryption and in-house data centre management.
4. Prowise Central Integration: Tailored support for Prowise Central, ensuring consistent updates and reinforced functionalities.
5. User-Friendly Interface
6. Backed by a dedicated team, free software updates are offered for five years.
7. Designed with the unique needs of schools in mind.
Soft Egg was founded to address the IT needs of schools. We saw a tremendous gap in the quality of IT support and services that schools received and the kind of support they really needed.
We wanted to address this gap, enabling children, teachers and administrative staff in schools to perform their very best with a highly supportive and proactive IT company which focused uniquely on schools.
Today, Soft Egg’s cloud services and unique support offering enables them to work with Primary Schools, Academies and Independent, across all of the UK.
Soft Egg has an excellent pedigree of transforming the IT user experience in schools and offering commercial value for money. We are sustainable, adaptable, and agile in supporting IT, building a rapport with schools, providing increasing visibility of the MSP within schools and therefore becoming embedded in the day-to-day performance to ensure ICT ‘does the job and works’.
We want schools to ‘fall back in love with IT’ as we recognise the role IT has in the future of Teaching and the benefits it can offer both Teachers and Students. Soft Egg continues to grow and expand bringing an innovative approach to IT in Education.
Telford & Wrekin Council IDT
Telford & Wrekin Council’s Information and Digital Services provide support of a full range of IT services to more than 40,000 pupils and teachers over 107 schools covering a range of secondary and primary including Academies, MAT’s, Free, Private and traditional schools
Our service is reliable, agile and sustainable, enabling learners to maximise the use of IT and develop skills that allow them to rapidly adapt to global technologies.
Not only do we provide the day to day support, we strive for continual improvement, ensuring our schools have access to the most up to date and current technology. This enables educators to become streamlined in their use of IT in the classroom, focusing on the delivery of their subjects rather than how technology works
Customer feedback consistently demonstrates that we are committed to helping them to achieve their vision with the guidance needed to meet their goals and succeed in an innovative and sustainable way.
We have been a BETT Awards Finalist in 2015, 2018 and 2022 and we are part of the Everything ICT services framework.
Telford and Wrekin IDT take the headache out of managing ICT giving us the opportunity focus on what matters most, teaching and learning.